04/03/09

Rob

Just to let you know that the tables arrived yesterday and we are really pleased with them. The wood is just perfect and is just what we wanted.

Thanks again for all your help.

Kind Regards.

Avril G***   - Midlothian

 

03/03/09

Hi Rob

Things are getting a bit more organised now, the furniture looks great in the restaurant and have had a lot of compliments.  i'll try take some pictures when i get round to it so you can see what the restaurant looks like with all the furniture in.

If we ever get the chance to expand in a few years time and you're still doing  what you're doing then would love to buy more from you!  thanks again for giving us a good deal.

Ying-Kit  - Norwich

 

 

28/02/09

Dear Rob

Just to let you know that the unit has arrived and looks great! We are very happy with it indeed.

Thank you for all you have done to get this to us. The whole process has been a wonderful example of customer service. We will be in touch again.

Kind regards

Chris  -   W. Sussex

 

05/03/09

Rob,

The colour is perfect thanks. It is a lovely piece of furniture. It is clear that they have improved the manufacturing in the last 15 years since we bought our first piece of this!

Kind regards

Chris

(previous items were from a different supplier)

 

 

Dear Rob

We are writing to confirm safe receipt of our bespoke order for Moongate Curio Cabinet, round Pedestal Dining Table and set of cushions as per our drawings and your sketches.

 

We are delighted with all of the items. The moongate curio design fits perfectly around the wall fixtures which was an important requirement.

 

We should also like to record our appreciation to the delivery team who were first class in their approach and provided an excellent service.

 

All in all - congratulations to everyone concerned especially the team in China for accurately undertaking the work.

 

Yours sincerely, David and Pauline ******- Pavenham BEDS.

 

 

 

Dear Rob

 

Thank you for your note advising of your new website.

I guess it must be 10 years ago that I bought my first piece from your shop.

 

You have proved my father right - he told me that ‘the quality is remembered long after the price is forgotten’.

I enjoy the ease of dealing with well informed people of integrity, whether it be yourself or one of your small team.  As I have returned over the years, that and the quality of your products has remained.

 

More of the same please!

 

With kind regards

Nick  ******-  Newmarket Suffolk & N. Thailand

 

Dear Rob

 

We told Carol when we picked the cabinet up we would send you photographs when we took the wrapping off.  

I am very pleased with it. The cabinet is much better than I thought it would be.

Thank you.

Frank *******-  Cambridge.

 

 

Dear Mr McCretton

 

Please find one cheque in respect of the bed and tray delivered today.

We are delighted, the perfect finish, strength of the design in terms of details such as the dovetailed slats and brass fittings. I am also pleased that the dimensions we requested work for the practical issues such as sitting up and reading and for where the duvet falls over the sides and end.

After such a success we hope to visit before too long to discuss possible additionas such as a pair of bedside tables.

 

Antony & Mary ******- Saffron Walden.

 

 

Just a short note to thank you for arranging the delivery for Saturday, the furniture arrived safe and sound, and an exact match to the head board, we are really pleased with it. Please find cheque for monies owing.

Many thanks,

Regards, LC, -  Bishops’ Stortford.

 

 

“Many thanks for your change of address card. We are still delighted with our furniture; it fits in with the house perfectly.  Please drop in & see us when you next come to Cumbria. We are only a few minutes off the M6.

 

Yours Sincerely

I.J********  - Kendal

 

 

Rob,

 

We took delivery of our coffee table a few days ago and I just wanted you to know that we are delighted with the quality. Thank you for the trouble you took in helping us make the colour choice - it matches our other oriental furniture very well. It was good doing business with you.

 

Regards,

Sandie  - Cornwall

 

 

Good morning Rob,

 

We arrived home from Switzerland Wednesday evening to a room full of wonderful furniture. It looks stunning.

Many thanks, it took a while but was well worth the wait!!!

 

Best wishes.

N & T  - Cambridge

 

 

Dear Rob

 

I received my furniture earlier this afternoon and am extremely pleased with it. The wood matches that on my new 3 piece and the overall effect of a modern 3 piece and the traditional Chinese complement each other and the whole room looks, to me, very harmonious.

Thank you.

 

Regards

S M - King’s Lynn

 

 

Rob,

At last the sideboard has been delivered on Wednesday, after some strange misunderstandings over collection and then time of delivery. All is well that ends well. The sideboard is truly beautiful and we are delighted with how it compliments our dining table and chairs.
We look forward to coming back in to the shop to see what else we can add to our collection.

Best wishes,
Judith - Norfolk